Blog
Digital Transformation
Customer Engagement Trends
Customer Engagement TrendsBrands are built on the success of their customer service. Instead of it being a responsive measure to deal with complaints, companies are learning to take personalised, empathetic customer care right to the heart of everything they do. This...
Top ecommerce trends for 2023
Top ecommerce trends for 2023ECommerce is one of the most rapidly evolving industries in the world. In order to remain relevant and competitive, businesses must stay up to date with the latest eCommerce trends as well as the ever-changing expectations of their...
10 Tech Trends to Expect in 2023
10 Tech Trends to Expect in 2023With the pandemic accelerating digital transformation, 2022 was hit hard by the digital revolution. Technology is enabling more people than ever to stay connected both personally and professionally, putting pressure on the global...
Inspirational
Introducing Talhah Jeewa
Introducing Talhah Jeewa: Senior Solution Sales Professional at The CRM Team# IT Software, Sales, Sales Professional, Dynamics 365, Power Platform Meet Talhah, a young, passionate individual hailing from the vibrant city of Johannesburg, South Africa. Born with an...
Introducing Paul Mulder
Introducing Paul Mulder: Senior Solution Sales Professional at The CRM Team# IT Software, Sales, Sales Professional, AI, Technology EnthusiastMeet Paul Mulder, a seasoned sales professional with a passion for technology, outdoor activities, and making a positive...
Microsoft Envision South Africa 2022
Microsoft Envision South Africa 2022 Microsoft Envision South Africa 2022 was no ordinary event! It was a terrific opportunity for Microsoft Partners and customers to get a first look at new features, enhancements, and innovations to transform your business into a...
Dynamics 365 & Power Platform
Introducing Microsoft Dynamics 365 Copilot
Revolutionizing Business Processes with Next-Gen AI: Introducing Microsoft Dynamics 365 Copilot# Dynamics 365, Microsoft D365, Dynamics CRM, Next-gen AI, Microsoft Dynamics 365 Copilot, AI-powered business processesMicrosoft Dynamics 365 Copilot: A Game-Changer in CRM...
2023 release wave 1 plans for Microsoft Dynamics 365 and Power Platform
2023 Release Wave 1 Plans for Microsoft Dynamics 365 and Power PlatformDynamics 365 and Power Platform 2023 Release Wave 1. Microsoft published its 2023 release wave 1 plans for Microsoft Dynamics 365 and Microsoft Power Platform on January 25. They comprise a...
Bringing innovation into focus across Dynamics 365 and Power Platform
2022 release wave 2 in action: Bringing innovation into focus across Dynamics 365 and Power Platform.Wave 2 of Dynamics 365 and Microsoft Power Platform 2022 was released in October. There are hundreds of enhancements, capabilities, and features included in this...
AI & Data Analytics
Get ready to revolutionise sales, marketing and CX with AI
Get ready to revolutionise sales, marketing and CX with AI# sales, marketing , AI, CX, ChatGPT, MicrosoftThere’s no holding back the tide of next-generation AI, and organisations need to start embracing it to stay ahead of the competition and meet consumer...
Artificial Intelligence (AI): 6 trends to watch for in 2023
Artificial Intelligence (AI): 6 trends to watch for in 2023In 2023, some fascinating artificial intelligence trends may be able to show tangible growth, according to artificial intelligence trendsetters. IoT and AI will lead to more advanced devices 2022 was a...
Customer Engagement Trends
Customer Engagement TrendsBrands are built on the success of their customer service. Instead of it being a responsive measure to deal with complaints, companies are learning to take personalised, empathetic customer care right to the heart of everything they do. This...
Thought Leadership
A day in the life of a Delivery Manager
A day in the life of a Delivery ManagerA Delivery Manager in a company oversees the product delivery process for clients and developers. A Delivery Manager's essential duties are ensuring accuracy and timeliness, coordinating the developers, managing budgets and...
Teamed up for Success – IAMCP South Africa
Teamed up for Success- IAMCP South Africa The International Association of Microsoft Channel Partners (IAMCP) is a high trust community that bring Microsoft partners together. The IAMCP is dedicated to help Microsoft partners grow and broader their business...
Hybrid Work Environment: Challenges and Advantages
Hybrid Work Environment: Challenges and Advantages What exactly is a hybrid workplace? People perceive and apply hybrid working models in many ways. However, there is one unifying principle that underpins hybrid work: flexibility. Hybrid systems are inherently more...