Microsoft Dynamics 365 Field Service

Deliver quality, proactive field service


Boost productivity, improve cash flow and increase profitability.

Adopt an A.I. infused field service solution and you’ll be able to ensure that the right person, with the right parts, gets to the right place at just the right time. Dynamics 365 for Field Service covers end-to-end service, including capabilities not found in many competing solutions, such as predictive equipment maintenance management and contract, depot repair and inventory management.

Optimize your service operations

From reactive to proactive

Personalise field service

  • Benefit from self-service scheduling
  • Automate communication
  • Provide post-engagement surveys

Simplify technicians’ work

  • Boost technicians’ efficiency
  • Remain in the flow of work
  • Quickly resolve issues remotely

Get AI assistance and insights

  • Enhance productivity with Copilot
  • Streamline work order management
  • Build a comprehensive view

Driving data consolidation and powering strategic insights:

Microsoft Dynamics 365 & Sasfin Wealth

Towards a revenue-generating sales and service management platform:

Microsoft Dynamics 365 & ICON

Vitality is boosting sales with Microsoft Dynamics 365

Find out how this innovative UK health and life insurer is doing this.

Improving service & relationship management: Microsoft Dynamics 365 & Astute