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FAQ’s

What is Microsoft Dynamics 365?

Put simply, Dynamics 365 is a cloud-based business management platform from Microsoft. It has a suite of business applications that you can purchase licenses for separately, or in combination. Business apps available for Dynamics 365 include: salesmarketingcustomer servicefield service, project service automation, and a number of enterprise resource planning apps.

I already use Microsoft Dynamics CRM. Can I move to Dynamics 365?

For organizations already using Dynamics CRM online, Microsoft has carefully designed the transition process to be a seamless one. If you are currently using a Dynamics CRM on premise solution, but are ready to make the move to the cloud with Dynamics 365, please contact us so that we can help you with the migration. (For businesses with over 250 Dynamics CRM licenses Microsoft will even cover the costs of this transition)

What intelligence tools are available with Dynamics 365?
Microsoft has embedded very powerful intelligence tools that come as part of your license subscription: Power BI for analytical insights, Cortana Intelligence, which includes machine learning and artificial intelligence, and the IoT suite, which allows you to connect machinary and other assets to Dynamics 365 over the internet.