Microsoft Dynamics 365
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Latest Field Service Blog Articles
Five Golden Rules Every Great Field Service Organisation Follows
Five Golden Rules Every Great Field Service Organisation Follows Surprise and delight. Sound familiar? For years, that’s been the go-to phrase when it comes to customer experience. The mantra’s stuck around for a reason, but the route to the promised land has changed....
Gartner: Microsoft a Visionary in Field Service
Gartner: Microsoft a Visionary in Field Service It’s only been two years. After entering the Field Service market in 2015, through the acquisition of FieldOne Systems, Microsoft has made rapid progress. Gartner’s latest Magic Quadrant (for Field Service Management)...
Run a field service business? Here’s why efficiency is everything
Run a field service business? Here’s why efficiency is everything Read the statistics – they paint an interesting picture. Consider this: 91% of customers stay loyal to brands that offer low-effort interactions Only 4% of service organisations can solve an inquiry...
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Field Service Videos
Move from reactive to predictive and proactive field service through the integration of Dynamics 365 and Azure IoT.
Provide the seamless service your customers expect by meeting them where they are with the information they need, every time.
NAVCO have a 95% first-time fix rate! Want to be like NAVCO? Watch this.
Painless resource scheduling with Microsoft Dynamics 365 for Field Service